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TODAK AI Bot

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TODAK AI Bot powers Sofia, the AI assistant that handles customer inquiries, HR queries, and internal communications through WhatsApp integration.

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Tech Stack

HTML5JavaScriptSupabasen8n WorkflowsOpenAI GPT-4WhatsApp API

Key Features

  • •Sofia AI - Intelligent WhatsApp assistant with natural conversation
  • •Integration with THR for HR queries via WhatsApp
  • •Media storage for voice notes and images
  • •Multi-language support (English, Malay, Indonesian)

Challenges Solved

  • •Building reliable WhatsApp API integration
  • •Creating context-aware responses across conversations
  • •Handling voice notes and media at scale

Outcomes

  • •Automated customer inquiries via WhatsApp
  • •HR self-service through natural conversation
  • •Multi-modal support (text, voice, image)

Related Projects

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THR Intelligence

AI-powered HRMS with Sofia AI Assistant for Malaysian enterprises

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ARS Intelligence

AI recruitment system with automated voice interviews

Project Timeline
Started: January 2024
Category: ai