TODAK AI Bot
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TODAK AI Bot transforms business communications through sophisticated WhatsApp automation and intelligent customer service orchestration. Powered by Sofia, an advanced AI assistant, the platform seamlessly handles customer inquiries, internal team communications, and workflow automation through familiar WhatsApp interfaces. The system features contextual conversation management, multi-language processing, and comprehensive analytics that enable businesses to deliver exceptional customer experiences while dramatically reducing response times and operational overhead.

Active Users
272
Uptime
99.4%
API Calls
25K
Last Updated
8/7/2025

Tech Stack

HTML5JavaScriptSupabasen8n WorkflowsOpenAI GPT-4WhatsApp APICustomer Service AI

Key Features

  • Intelligent WhatsApp bot (Sofia) with natural conversation capabilities
  • Automated customer service with contextual response generation
  • Seamless employee communication and internal workflow automation
  • Multi-language support for diverse customer interactions
  • Advanced analytics dashboard for conversation insights and optimization

Challenges Solved

  • Building reliable WhatsApp API integration with message threading
  • Creating context-aware responses across extended conversation flows
  • Scaling automated responses while maintaining personalized customer experience

Outcomes

  • Reduced customer response time from hours to seconds with 95% accuracy
  • Handled 25,000+ customer inquiries automatically with 88% resolution rate
  • Improved employee productivity by 50% through automated internal communications
  • Achieved 4.8/5 customer satisfaction rating for automated interactions
Project Timeline
Started: January 2024
Category: ai