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TODAK AI Bot

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TODAK AI Bot powers Sofia, the AI assistant that handles customer inquiries, HR queries, and internal communications through WhatsApp integration.

Visit Live SiteView Code
380
Active Users
99.5%
Uptime
39K
API Calls
12/22/2025
Last Updated

Tech Stack

HTML5JavaScriptSupabasen8n WorkflowsOpenAI GPT-4WhatsApp API

Key Features

  • Sofia AI - Intelligent WhatsApp assistant with natural conversation
  • Integration with THR for HR queries via WhatsApp
  • Media storage for voice notes and images
  • Multi-language support (English, Malay, Chinese)

Challenges Solved

  • Building reliable WhatsApp API integration
  • Creating context-aware responses across conversations
  • Handling voice notes and media at scale

Outcomes

  • Handled 40,000+ customer inquiries automatically
  • Achieved 4.8/5 customer satisfaction rating
  • Reduced response time from hours to seconds

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Project Timeline
Started: January 2024
Category: ai